Draft policy: [DRAFT – to be reviewed by a qualified data protection adviser and completed with verified company details before launch.]
Last reviewed: 24 October 2026
Who we are
This website is operated by Sri Lakshmi Properties Limited. The data controller is [PLACEHOLDER – legal entity name acting as data controller]. You can contact us about privacy matters at [email protected] or by post at 163 Field Road, Feltham, England, TW14 0BQ.
Information we collect
When you submit an enquiry form we collect:
- Your name and email address
- Your telephone number, if you choose to provide it
- Your preferred contact method
- The type of investor you describe yourself as, your indicative budget and areas of interest, if provided
- Your message and, where relevant, the reference of the property you enquired about
- The date and time of your submission and your confirmation that you have read this policy
Information we do not collect
This website does not use analytics, advertising or tracking cookies, and does not build browsing profiles. Your IP address is used briefly in server memory to limit repeated submissions and protect the form from abuse; it is not written to our enquiry records.
Website fonts are served from our own domain, so viewing the site does not send requests to third-party font providers.
How we use your information
We use enquiry information only to:
- Respond to your enquiry and discuss your investment requirements
- Keep a record of our communications with you
- Protect the website and our records against misuse
Lawful basis
Under UK data protection law we rely on our legitimate interests in responding to enquiries and, where you are considering using our services, on taking steps at your request before entering into a contract.
Storage and security
When you submit an enquiry, it is sent over an encrypted connection to our company email account, provided by Zoho Mail, and is never displayed on the website. Access to the mailbox is restricted to authorised personnel. Website hosting provider and location: [PLACEHOLDER – hosting provider and server location].
How long we keep information
We keep enquiry records for [PLACEHOLDER – retention period, e.g. 24 months], after which they are deleted unless you have become a client, in which case different retention periods will be explained to you.
Sharing
We do not sell your information. We only share it with service providers who help us run the website (such as our hosting provider and our email provider, Zoho Mail) under appropriate contractual safeguards, or where required by law.
Your rights
You have rights to access, correct, erase, restrict or object to the use of your personal information, and to data portability where applicable. To exercise them, contact us using the details above.
If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We will update this policy if the way we handle personal information changes, including if analytics or other technologies are introduced.
